Payment Information

METHOD OF PAYMENT

To provide you with hassle free payment methods, we ease you up with the following ways for you to make a payment.

Currently, we only accept 2 types of payment.


1) Bank Transfer
 
Bank Information:


RoseMalaysia.com accept payment make through ATM Transfer, Direct / Over-Counter Bank-in or Internet Banking (Maybank2U, HSBC, RHB, CIMB Clicks etc.). The bank in information will send together to your email with the Order Confirm Email.

The bank requires one working day to process cash transfer using Interbank Funds Transfer (GIRO). Therefore, orders paid using GIRO will take one extra day to ship.

IMPORTANT: After you have successfully made the payment, kindly contact us immediately through our SMS or Whatsapp @ +6017-7205366 or email us at rosemalaysia.com@gmail.com.

If you are making payment via online bank transfer (non-Maybank, PBB or CIMB), please choose the GIRO or Instant interbank option.

If you are making payment via a Cash Deposit Machine, please deposit an amount greater than the order amount. E.g. If order amount is RM88.00, please deposit RM90.00. (due to machine cannot accept coins or small notes). RoseMalaysia.com will refund the extra amount via bank transfer upon request.

The currency must be in RM when paying from a foreign bank account.
All orders will be processed and ship out after the confirmation and verification of payment is successful.
You will be notified via e-mail and Whatsapp regarding the approval and shipment of your flowers.

Trouble receiving e-mail from us? Please check your SPAM folder.

 
2) Credit Card by Paypal

In order to maintain our high quality services and low prices, we will add 4% for payment handling fee. There will be a extra 4% of the total transaction amount for the payment handling fee. Example: if your total amount is RM100.00 and you going to using paypal payment, the total will be RM104.00 when you checkout. Paypal payment are great for foreign customers.

RoseMalaysia.com accepts all forms of Credit Card payments such as Visa, Mastercard, American Express which Paypal.com is the online processor. In other words, when you make an order online, you will enter your credit card number into Paypal.com which is 100% secure, encrypted, and private.

RoseMalaysia.com can never see your credit card number which protects the customer's privacy and security. RoseMalaysia.com holds high standards and business ethics for all our customers.

 

 

Important Note:

For those who are using internet online transfer:
Please remember to type in your ORDER ID in the TRANSACTION DESCRIPTION and NOTIFY us by including this phone number (017-7205366) OR our email (rosemalaysia.com@gmail.com) as 3rd Party Email Address in Maybank2u when making the payment for us to track your transaction. Failure to do so will result your order NOT to be processed.

Payment has to be made within 2 working days, otherwise your ORDER will be canceled. Also we will only ship out the flowers upon full payment received.


 

Help Topic: Making Bank Transfer Payment Online

We had create some help file to educate our buyers on how to make payment via online transfer, please click on below icon to understand how-to use it.